Legal Notice Policy

Effective Date: July 8, 2026

Welcome to MeatWorld.shop ("MeatWorld," "we," "our," or "us"). This Legal Notice Policy ("Policy") governs the communication of all formal legal notices, grievances, and official correspondence between you and MeatWorld.shop.

This Policy forms an integral part of our Terms of Service and is designed to ensure transparency, legal compliance, and efficient resolution of disputes in accordance with applicable Indian laws.

By using our Services, you agree to be bound by the notice provisions outlined in this Policy.

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1. Purpose and Scope

This Policy establishes:

• The procedures for serving legal notices to MeatWorld.shop

• The procedures for receiving legal notices from MeatWorld.shop

• The designated authorities and contact points for legal correspondence

• Timeframes for acknowledgment and response

• Compliance with Indian legal requirements

This Policy applies to all users, customers, vendors, partners, and third parties interacting with MeatWorld.shop.

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2. Legal Identity and Registered Office

Legal Entity Name: MeatWorld.shop
Type of Entity: [Insert, e.g., Sole Proprietorship / Partnership / Private Limited Company]
Registered Office Address:
20 AJC Bose Road, Kolkata-700017, West Bengal, India

GSTIN: 19AHWPT6600J12K
PAN: [Insert PAN, if applicable]
CIN/Registration Number: [Insert, if applicable]

All legal notices must be addressed to the Proprietor / Managing Director / Authorized Representative at the above address.

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3. Designated Grievance Officer

In compliance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019, MeatWorld.shop has designated a Grievance Officer to handle all legal notices, complaints, and official correspondence.

The Grievance Officer shall:

• Acknowledge receipt of all legal notices within 48 hours

• Redress grievances within 7 business days (or as required by law)

• Maintain a record of all legal correspondence

• Escalate matters to appropriate legal authorities when necessary

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4. Serving a Legal Notice on MeatWorld.shop

A. Modes of Service

You may serve a legal notice through any of the following modes:

B. Required Contents of a Legal Notice

A valid legal notice must include:

1. Full Name of the sender

2. Complete Contact Details (address, phone, email)

3. Clear Subject Line (e.g., "LEGAL NOTICE – [Brief Description of Issue]")

4. Detailed Description of the grievance, claim, or issue

5. Order/Reference Numbers (if applicable)

6. Relief Sought – what you expect from MeatWorld

7. Supporting Documents (invoices, screenshots, correspondence)

8. Date and Signature (physical or digital)

C. Acknowledgment of Receipt

• MeatWorld.shop shall acknowledge receipt of all legal notices within 48 hours (excluding weekends and public holidays).

• Acknowledgment does not constitute acceptance of the claims made.

• If acknowledgment is not received within 7 days, you may consider the notice served through alternative means.

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5. Serving a Legal Notice by MeatWorld.shop

MeatWorld.shop may serve legal notices, demand letters, or official communications to you through:

Deemed Delivery: Notices sent by email, SMS, or WhatsApp shall be deemed delivered:

• On the date of transmission (if no delivery failure notification is received)

• Within 24 hours of sending

Physical Notices: Notices sent by registered post shall be deemed delivered:

• On the date of delivery shown on the acknowledgment card

• On the expiry of 7 days from the date of posting (if acknowledgment is not received)

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6. Timeframes for Response

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7. Alternate Dispute Resolution (ADR)

Before initiating legal proceedings, MeatWorld.shop encourages amicable resolution through:

A. Internal Grievance Redressal

• Contact our customer support team at +91-8981-399-045

• Escalate to the Grievance Officer if not resolved within 7 days

B. Mediation

• Mediation may be conducted by a mutually agreed neutral third party

• Mediation expenses shall be shared equally unless otherwise agreed

C. Arbitration

• If resolution is not achieved through mediation, disputes shall be referred to arbitration

• Arbitration shall be conducted in Kolkata, West Bengal

• The arbitration shall be governed by the Arbitration and Conciliation Act, 1996

• The arbitration proceedings shall be in English

• The decision of the arbitrator shall be final and binding

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8. Legal Jurisdiction

All legal notices, disputes, or claims arising out of or in connection with:

• These Terms of Service

• Your use of our Services

• Any transaction through MeatWorld.shop

shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

Applicable Law: These Terms and this Legal Notice Policy are governed by the laws of India.

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9. Consumer Protection and Statutory Compliance

A. Consumer Rights

Under the Consumer Protection Act, 2019, you have the right to:

• File a complaint with the Consumer Disputes Redressal Commission (District / State / National)

• Seek redressal for defective products, deficient services, or unfair trade practices

• Receive timely resolution of complaints

B. Grievance Redressal Mechanism

We maintain a transparent and accessible grievance redressal mechanism:

1. Level 1: Customer Support – +91-8981-399-045

2. Level 2: Grievance Officer – ravi.sharma@meatworld.shop

3. Level 3: Arbitration / Mediation – As per Section 7

4. Level 4: Consumer Commission / Courts – As per applicable laws

C. Statutory Notices

MeatWorld.shop is also bound to comply with notices from:

• Food Safety and Standards Authority of India (FSSAI)

• State Food Safety Authorities

• Income Tax Department

• GST Authorities

• Local Municipal Corporations

• Cyber Crime / Law Enforcement Agencies

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10. Cyber Crime and Legal Compliance

In compliance with the Information Technology Act, 2000, MeatWorld.shop:

• Maintains reasonable security practices to protect customer data

• Reports cyber incidents to the Indian Computer Emergency Response Team (CERT-In) when required

• Cooperates with law enforcement agencies in investigations

• Does not knowingly host or transmit unlawful content

If you encounter any suspicious activity, cyber fraud, or unauthorized access, please notify us immediately.

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11. False or Frivolous Notices

MeatWorld.shop reserves the right to:

• Reject or disregard legal notices that are:

  • False, misleading, or frivolous

  • Anonymously sent or from unverified sources

  • Unsubstantiated or lacking supporting evidence

• Take legal action against persons sending:

  • Malicious or defamatory notices

  • Harassing or threatening correspondence

  • Notices intended to disrupt our business operations

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12. Force Majeure and Service of Notice

During circumstances of Force Majeure (as defined in our Terms of Service):

• The timelines for responding to legal notices may be extended

• MeatWorld shall not be held liable for delays in acknowledgment or response caused by such events

• We will make reasonable efforts to notify you of any delays

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13. Record Keeping

MeatWorld.shop maintains a record of all:

• Legal notices received

• Legal notices sent

• Grievance redressal proceedings

• Dispute resolution communications

• Court orders and regulatory directives

These records are retained for a minimum period of 7 years as required by applicable laws.

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14. Notices from Government Authorities

We are committed to full compliance with all statutory and regulatory bodies. If you are a government authority seeking information or action:

All official communications should be sent to our registered office address with a copy to the Grievance Officer.

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15. Contact for Legal Matters

For all legal notices, official correspondence, and regulatory matters:

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MeatWorld.shop
Attn: Grievance Officer / Legal Department
📍 20 AJC Bose Road, Kolkata-700017, West Bengal, India
📞 +91-8981-399-045
📧 [Insert Grievance Officer Email]
📧 [Insert Legal Department Email, if separate]
GST: 19AHWPT6600J12K

Business Hours: Monday – Saturday, 8:00 AM – 10:00 PM (Closed on Sundays and Public Holidays)

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16. Policy Updates

MeatWorld.shop reserves the right to update this Legal Notice Policy from time to time. Changes will be posted on our website with an updated effective date. Significant changes will be communicated via email or SMS to registered users.

Your continued use of our Services after any changes constitutes acceptance of the updated Policy.

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17. Acceptance of This Policy

By using MeatWorld.shop's Services, you acknowledge that:

• You have read and understood this Legal Notice Policy

• You agree to serve legal notices through the channels specified herein

• You agree to the jurisdiction and dispute resolution mechanisms outlined

• You will not take legal action before exhausting our internal grievance redressal process (except in emergencies)

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18. Governing Law

This Legal Notice Policy is governed by and construed in accordance with the laws of India.

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Quick Reference Summary

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This Legal Notice Policy ensures clarity, legal compliance, and efficient resolution of disputes while protecting the rights of both MeatWorld.shop and our valued customers.